I am a librarian at Cal Poly Pomona. I have an M.S. in library and information science and an M.A. in English.
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This excellent article covers a wide range of issues academic libraries are facing as the world of information becomes increasingly digitized. Stacks are disappearing as libraries repurpose them for learning spaces. Meanwhile, librarians are teaching information literacy classes, digitizing rare collections and putting them online, and assisting students and faculty virtually via chat and instant messaging. Author Jerry Campbell is the CIO and Dean of University Libraries at USC.