I am a librarian at Cal Poly Pomona. I have an M.S. in library and information science and an M.A. in English.
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Almost 100 percent of public libraries offer access to the Internet, but most must restrict each patron's time due to limited resources. An ALA study, funded by the Bill & Melinda Gates Foundation, found that 70 percent do not have enough computer terminals during peak periods, and another 16 percent always has a shortage. Shortages are most common in high-poverty and urban areas.
"While most of America's middle class has Internet access at home, there's still a digital divide among low-income citizens, people with limited education, ethnic minorities and other groups," said Andy Carvin, an expert in improving access to technology and the Internet.